Sauder Schelkopf is investigating claims on behalf of individuals affected by the recent system outage at Capital One, which began on January 15, 2025. It is alleged that Capital One’s negligence and technical failures resulted in widespread financial hardship.

Key Allegations:
  • Customers were denied access to their funds for several days, affecting their ability to purchase necessities like food, rent, and utilities.
  • Discrepancies in account balances and unauthorized fees were reported by many account holders.
  • Capital One’s failure to secure customer funds and communicate the extent of the disruption has caused significant harm to account holders nationwide.
Are You Impacted?

If you experienced financial harm, missed payments, or overdraft fees due to the Capital One outage, you may be entitled to compensation. Contact us today to protect your rights and join the fight for accountability.

Sauder Schelkopf litigated a similar class action lawsuit on behalf of individuals who have been unable to access their funds on credit cards issued by Bread Financial and its subsidiary. Our attorneys also reached a class action settlement in a similar case on behalf of Green Dot account holders who were unable to access funds during an extended service disruption.


Related News

Recent reports indicate that Capital One experienced a significant service disruption starting on January 15, 2025, due to a technical issue with a third-party vendor. This outage affected thousands of customers nationwide, preventing access to accounts, deposits, and payment processing. Many individuals reported being unable to access their funds, leading to missed bill payments and financial hardship. cnn.com

Experience Matters

Sauder Schelkopf has a nationally recognized litigation practice. The firm currently serves as court-appointed lead counsel in courts across the country.  The attorneys at Sauder Schelkopf have recovered over $1 billion on behalf of their clients and class members. Our firm was recognized by the Legal Intelligencer’s 2022 Professional Excellence Awards. The Legal Intelligencer’s Professional Excellence Awards honor Pennsylvania law firms and attorneys who have made a significant, positive impact on the legal profession. Our firm was named in the Litigation Departments of the Year (Specialty Area category; runner-up), an award that honors the best litigation practice in a small or mid-sized firm in Pennsylvania. This recognition was based on the firm’s 2021 litigation work and its important ongoing cases. LawDragon has recognized our attorneys in its list of the “500 Leading Plaintiff Consumer Lawyers” for 2022.  This list notes: “From the opioid epidemic to toxic substances and defective products, truck accidents to wildfires and sexual abuse, these are the lawyers who stand on the front line in individual lawsuits and class actions seeking justice.” Mr. Schelkopf was named to Pennsylvania’s Best Lawyers® 2022 for Class Actions/Mass Tort Litigation. The American Lawyer named Mr. Sauder to its 2021 Northeast Trailblazers. The honor recognizes 60 lawyers who are “truly agents of change.” It “recognizes professionals in the Northeast who have moved the needle in the legal industry.” The Legal Intelligencer named Mr. Sauder and Mr. Schelkopf in its 2020 Pennsylvania Trailblazers list recognizing 31 lawyers who “have taken extra measures to contribute to positive outcomes . . . and who are truly agents of change.” The Legal highlighted the firm’s innovative work on advocacy as class counsel in large institutional sex abuse cover-ups, women’s, and children’s rights. Our attorneys have also consistently been recognized by their peers being named to Pennsylvania SuperLawyer, a distinction held by the top 5% of attorneys in Pennsylvania.  The National Trial Lawyers Association has also selected our attorneys as the Top 100 Trial Lawyers in Pennsylvania.

We Want to Hear from You

If you experienced financial harm, missed payments, or overdraft fees due to the Capital One outage, you can contact the attorneys at Sauder Schelkopf by filling out the form on this page.