Sauder Schelkopf and Webb, Klase & Lemond filed a class action lawsuit on behalf of Delta Air Lines passengers whose flights were canceled due to the July 2024 “Tech Outage.” The complaint alleges that “[b]y the end of the weekend, nearly every airline had managed to recover and resume normal operations. Delta, however, did not resume normal operations. By the start of the workweek, Delta continued to cancel a staggering number of flights. On Monday, July 22, it was reported that Delta canceled more than 1,250 flights. These cancellations accounted for nearly 70% of all flights within, to, or from the United States that had been canceled on Monday. No other US airline had canceled one-tenth as many flights.” It is further alleged that Delta failed to give some affected passengers automatic refunds for canceled flights and often times conditioned its offer of partial reimbursements to passengers on a waiver releasing Delta of all legal claims passengers have against Delta.
U.S. District Court of the Northern District of Georgia
| Case Name: | Bajra et al v. Delta Air Lines, Inc. |
| Case Number: | 1:24-cv-03477-MHC |
“While nearly every other airline recovered quickly from the July 19th ‘Tech Outage,’ Delta’s passengers remained stranded, waiting in lines for days trying to get to their destinations. When our clients sought refunds, Delta again failed to deliver. We look forward to litigating the case on their behalf,” said Joe Sauder of Sauder Schelkopf, an attorney for the passengers.
Related News
Delta passengers file class-action lawsuit against airline over CrowdStrike tech outage
Delta cancels 800 more flights as it struggles to recover from tech outage
Why Delta is still canceling flights as other airlines return to normal
Experience Matters
Sauder Schelkopf has a nationally recognized litigation practice. The firm currently serves as court-appointed lead counsel in courts across the country. The attorneys at Sauder Schelkopf have recovered over $1 billion on behalf of their clients and class members. Our firm was recognized by the Legal Intelligencer’s 2022 Professional Excellence Awards. The Legal Intelligencer’s Professional Excellence Awards honor Pennsylvania law firms and attorneys who have made a significant, positive impact on the legal profession. Our firm was named in the Litigation Departments of the Year (Specialty Area category; runner-up), an award that honors the best litigation practice in a small or mid-sized firm in Pennsylvania. This recognition was based on the firm’s 2021 litigation work and its important ongoing cases. LawDragon has recognized our attorneys in its list of the “500 Leading Plaintiff Consumer Lawyers” for 2022. This list notes: “From the opioid epidemic to toxic substances and defective products, truck accidents to wildfires and sexual abuse, these are the lawyers who stand on the front line in individual lawsuits and class actions seeking justice.” Mr. Schelkopf was named to Pennsylvania’s Best Lawyers® 2022 for Class Actions/Mass Tort Litigation. The American Lawyer named Mr. Sauder to its 2021 Northeast Trailblazers. The honor recognizes 60 lawyers who are “truly agents of change.” It “recognizes professionals in the Northeast who have moved the needle in the legal industry.” The Legal Intelligencer named Mr. Sauder and Mr. Schelkopf in its 2020 Pennsylvania Trailblazers list recognizing 31 lawyers who “have taken extra measures to contribute to positive outcomes . . . and who are truly agents of change.” The Legal highlighted the firm’s innovative work on advocacy as class counsel in large institutional sex abuse cover-ups, women’s, and children’s rights. Our attorneys have also consistently been recognized by their peers being named to Pennsylvania SuperLawyer, a distinction held by the top 5% of attorneys in Pennsylvania. The National Trial Lawyers Association has also selected our attorneys as the Top 100 Trial Lawyers in Pennsylvania.
We Want to Hear from You
If your Delta Air Lines flight was canceled because of the July 2024 Tech Outage and Delta did not refund your purchase price, reimbursements for food and overnight hotel stays, contact the lawyers at Sauder Schelkopf by filling out the form on this page.