As reported by Times Free Press on Sept. 16, 2019:

Many downtown restaurants and businesses closed Friday, and central city hotels scrambled to keep and service patrons. A number of restaurants began reopening this weekend.

Kim White, who heads the nonprofit downtown redevelopment group River City Co., said that the outage had “a tremendous impact on the city.”

“I’ve never seen anything like it,” she said.

Darlene Williams, Tennessee American’s president, on Monday acknowledged the efforts of the community during the outage and the work to return to normal service.

She thanked the utility’s customers for their “patience and support” over the past five days.

Kruchinski said there were still instances of air in water company lines, and its crews were continuing to work to get rid of that problem. He added that there are other similar-size lines like the 36-inch line that broke last week within the company’s water system.

“We’ll do a full review and make changes as needed,” Kruchinski said during a short news briefing.

On Monday, Lookout Valley businesses had been continuing to grapple with the impact of last Thursday night’s outage. The break in the water main affected some 35,000 customers across the Chattanooga area who had little to no water service for anywhere from 36 to 70 hours.

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